Robotics & Technology Disrupting Hospitality
The hospitality industry is one of the oldest and most established industries in the world. For centuries, it has relied on human labor to provide services to guests. However, with the advent of technology, there is an increasing trend towards automation in hospitality. This shift is being driven by the rising costs of labor and the need for greater efficiency.
Robotics and artificial intelligence are two key technologies that are being used to automate various tasks in hospitality. Robotics is being used to perform tasks such as cleaning large spaces, delivering food & luggage, while AI is being used to power chatbots and provide personalized recommendations to guests. These technologies are helping to improve the guest experience while also reducing operating costs. In the future, we can expect to see even more technology being used in hospitality, changing the way that hotels and restaurants operate.